To the Utah Department of Health:
I've grown used to the 20-30 minute wait while you take your own sweet time answering the phone. I get it, you are too busy to talk to me.
But the song "I don't want to wait" by Paula Cole, with the chorus repeating "I don't want to wait, I don't want to wait" - probably not the best music to play while I'm on hold.
Just a thought.
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